Company Settings

These settings apply to the whole agileBase account

To access them:

  1. In the administration interface, expand the Administration section at the bottom left
  2. Select company
  3. Click the pencil icon in the top toolbar to edit

Mandate 2FA

When this is ticked, all users in the organisation will be required to set up Two Factor Authentication before they can see or use any features of the application.

We recommend that all administrators enable this if possible. Even when 2FA is mandated, admins can still disable it temporarily on a per-user basis. The next time they log in they will be prompted to set it up again.

When this is off, users will still be prompted to set up 2FA, it just won’t be mandatory.

SMTP server

agileBase workflows and chasers that send emails use an @notifications.agilebase.co.uk email address by default.

You may wish to instead use email addresses from your own domain name, especially if the system sends emails to people outside your organisation, like customers or suppliers.

To allow this, you will need to use your own SMTP server, or a third party trusted system authenticated against your domain name. Using a service like AuthSmtp, SendGrid or Amazon Simple Email Service is probably the most straightforward way of setting this up - their instructions will tell you how to set up facilities such as Sender Policy Framework and DomainKeys in order to increase email deliverability.

Once you have the SMTP server address, username and password from your service, enter them into the details in this section in agileBase.

Slack Webhook URL

See Integrations - Slack

Send chart subscriptions from

Users can opt to have daily, weekly or monthly emails sent to them containing all the charts they’ve subscribed to for that period. The emails will come from an email address @notifications.agilebase.co.uk by default, this option will allow you to specify your own address.

If used, then the SMTP details above also need to be completed.

Export message

As you will know, your organisation is required to protect personal data, as per the GDPR. One thing to watch out for is what happens to data that is exported to spreadsheet?

There are various rules you can set up to control exports that are well worth familiarising yourself with, as an administrator. These control who can export, what they can export and how much can be exported. Once data is in a spreadsheet of course, the system no longer has any control over it. It can be emailed, shared etc. as the spreadsheet owner wishes.

This option allows you to set the text of a prompt that users see before exporting. It can be used to remind people of their obligations and point them to any further information provided by your organisation. They will need to tick to accept before performing the export.


Last modified August 16, 2021 : Mandate 2FA setting (8de8b7e)