What is a back office system?

Back-office software solutions evolved with the emergence of cloud-based software as a service (SaaS) as a way of distinguishing them from front-office software, (which typically refers to software used for processes related to things like marketing, sales, interaction tracking, project management and other customer-facing activities).

Whilst Agilebase is widely used as front-office platform our unique strength is in our ability to support not only this front end but also the back-office.

Because of the power and flexibility of Agilebase there are a really wide range of business processes that can be successfully managed with the platform across all sectors, manufacturing and service related items.

For example:

• Supplier Approval
• New Product Development (NPD)
• Project Management
• Customer Support
• Continuous Improvement Management
• HR
• Staff Training
• Project Portfolio Management
• Order Processing
• Billing
• Interaction Tracking
• etc.

SaaS platforms give organisations a way to simplify and streamline back-office management functions, particularly for companies with multiple locations.