What is a back office system?
Back-office software solutions evolved with the emergence of cloud-based software as a service (SaaS) as a way of distinguishing them from front-office software, (which typically refers to software used for processes related to things like marketing, sales, interaction tracking, project management and other customer-facing activities).
Whilst agileBase is widely used as front-office platform our unique strength is in our ability to support not only this front end but also the back-office.
Because of the power and flexibility of agileBase there are a really wide range of business processes that can be successfully managed with the platform across all sectors, manufacturing and service related items.
- Supplier Approval
- New Product Development (NPD)
- Project Management
- Customer Support
- Continuous Improvement Management
- Staff Training
- Project Portfolio Management
- Order Processing
- Interaction Tracking
SaaS platforms give organisations a way to simplify and streamline back-office management functions, particularly for companies with multiple locations.
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